“The migration to Self Storage Manager (SSM) was seamless and quick due to their well-defined conversion process and the excellent teamwork between the SSM project team and our team. SSM Online Rental module is a wonderful tool, especially with the impacts of COVID-19 and it couldn’t have come at a better time. I would not hesitate in recommending SSM to other large operators that are looking for a comprehensive management software and excellent, hyper-responsive customer service.”

“Doubling the size of our portfolio is an exciting milestone for Storage Star, but it also presented a significant operational challenge. The Self Storage Manager team was an outstanding partner throughout the entire process. Their preparation, communication, and commitment gave us confidence every step of the way, and the successful launch of all 60 properties in a single day exceeded our expectations. We appreciate the dedication their entire organization ...  Read morebrought to this project. SSM top management, including their CEO Kat Shenoy, were available to our team right from the beginning of the implementation project until the successful onboarding of all properties. We have ambitious growth plans and are looking forward to a long term and mutually beneficial partnership with SSM for years to come. When people ask me why I love working with the SSM team, among many other things, the first word that comes to mind is customer service. Their team is the best in the business at customer service.”