“We are delighted with the successful installation of the SSM Cloud platform across
all our facilities, as our business operations rely heavily on technology. We needed
to team up with a strong partner willing to work with us to deliver a platform that
enhances our customer's experience while supporting our existing proprietary operations
technology and other third-party suppliers. SmartStop has always been on the leading
edge of technological innovation in the self-storage sector. As a partner...
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more, Self Storage Manager aligned with
our strategic initiatives and stood out among the many options in the market, fulfilling
our expectations in the design and implementation.”
H. Michael Schwartz
Chairman and CEO
SmartStop,
Canada
“The migration to Self Storage Manager (SSM) was seamless and quick due to their
well-defined conversion process and the excellent teamwork between the SSM project
team and our team. SSM Online Rental module is a wonderful tool, especially with
the impacts of COVID-19 and it couldn’t have come at a better time. I would not
hesitate in recommending SSM to other large operators that are looking for a comprehensive
management software and excellent, hyper-responsive customer service.”
Patrick Reilly
President & CEO
Urban Self Storage,
USA
“SpareBox Storage has a unique strategy of delivering excellent customer service
and contactless rental options through an unmanned operating platform. It’s imperative
that we choose the right technology partner to support and enhance our ambitious
growth plans and we are very pleased to partner with Self Storage Manager (SSM)
as we build out our portfolio. The SSM team has worked very closely and tirelessly
for the past couple of months with our technical teams to ensure that...
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more we could quickly and seamlessly integrate
their platform into our technology stack. More importantly, they have shown an exemplary
willingness to provide our team with several custom modifications – either within
their application or through their open API’s. Lastly, but not the least in this
industry where 3rd party integrations have become the norm, the SSM team is working
very closely with our other technology partners who provide merchant processing,
call center services, mailing services, late and lien processing, insurance services,
etc. The entire SSM team, beginning from their top management and all the way to
their development team, are always available and responsive to our requests. We
look forward to a great long-term partnership with the SSM team.”
Steve Treadwell
CEO
SpareBox Storage,
USA