BLUE BELL, PA, April 4, 2013 – The self-storage industry’s appreciation of Self Storage Manager just keeps on growing. E-SoftSys™, developer of Self Storage Manager™ – one of leading management software programs for the self-storage industry -- announced today that Progressive Realty Partners, Inc., operating as PRP Storage in Southern California, has successfully converted to Self Storage Manager (SSM) and has gone live with the program at all 15 facilities.
According to Michael Rolfes, Principal at Progressive Realty Partners, Inc., “We evaluated other programs in the market and found Self Storage Manager to be comprehensive, very user friendly and well-suited for our requirements. We are pleased with the rich functionality, integrated CRM capabilities, and 24x7 technical support to name a few. E-SoftSys’ ability to enhance the product quickly and develop custom modifications to meet our unique needs made Self Storage Manager the product of choice across all our locations. We are particularly impressed with the enhancements to revenue management, lead tracking, drip campaigns, and management reporting and are very pleased that E-SoftSys has incorporated a number of our enhancement requests in SSM and e-CRM. We are confident with E-SoftSys’ ability to meet our evolving needs and we look forward to a long-term association with E-SoftSys.”
Kat Shenoy, the President and CEO of E-Soft-Sys, is pleased to have Progressive Realty Partners, Inc. on board.
“We are very pleased to note that our Self Storage Manager product line continues to meet or exceed client expectations and we are delighted to have one more top operator, Progressive Realty Partners, Inc., join our expanding client base,” said Shenoy. “Our expertise in incorporating the latest technology into our software, combined with excellent customer support and our ability to provide cost effective solutions, is making it easier for single and multi-facility operators across the globe to convert to Self Storage Manager.”
“Our approach in assigning a dedicated team to large-operator implementations, including a project manager, conversion specialist, programmers and QA analysts, has helped us to deploy our software products on time, on budget and as per client requirements,” concluded Shenoy. “We will continue to improve our processes, keep in-tune with changing market trends and keep our software products updated to keep up with the new technology and more importantly we will continue to be customer-oriented at all times.”
E-SoftSys, a Member of the Microsoft Partner Network, is a technology leader for the self-storage industry, with products and services that include:
In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic. We also collaborate with our customers to create customer specific training videos, when required.
Comprehensive management software for single and multi-facility operators
Fully integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada.
INSOMNIACTM Kiosk Interface, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, Customer Portal, XPS, G5 Integration, iPadTM/Tablet-based Site Walk Through and Audit module, and more.
24x7 customer support, with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.
Progressive Realty Partners, Inc. is a property management and marketing firm specializing in self-storage management, serving owners and management teams throughout Southern California. PRP works with owners and management teams to ensure properties are managed and marketed to beat the competition. Services include full-service property management, market analysis, strategic rental pricing, complete daily operations, personnel recruiting, training and supervision, monthly financial statements, accounts payable, customer service, marketing direction, operational support and supervision. More information about Progressive Realty Partners and PRP Storage can be found at http://www.progressiverealtypartners.com, http://www.prpstorage.com or by calling 949.453.9993.
BLUE BELL, PA, April 3, 2013 – In yet another major move forward, E-SoftSys™, developer of Self Storage Manager™ – one of leading management software programs for the self-storage industry, announced today the deployment of the Customer Portal program for Stor-All Storage, a large self-storage operator with 44 sites spread across Florida, Georgia, North Carolina, Virginia and Colorado.
Customer Portal module can be easily customized to match the look and feel of storage operator’s main website and to meet the unique requirements of each storage operator. Additional features can also be quickly added.
"The customer portal gives us greater level of control and provides our tenants different levels of access,” said Lisa Jenyns, Marketing Director for Stor-All. “This portal will allow our tenants manage their units, view balances, make online payments, etc., 24 hours a day, 7 days a week. In these days with the web being such a central part of business, we are sure that our tenants will benefit immediately from this portal.”
Jenyns also was impressed by the ease of working with E-SoftSys and its constant efforts to improve the software applications.
“It has been an absolute pleasure working with E-SoftSys in developing our customer portal,” she said. “Their knowledge and expertise in the self-storage industry allowed for the creation of this outstanding module. We have been using Self Storage Manager for over five years and found that there is always something new from E-SoftSys. E-SoftSys continues to provide enhancements and modules that assist in improving customer service and make the operations more efficient and less labor intensive.”
Kat Shenoy, President and CEO of E-SoftSys added, “REITs have been early adaptors of technology in the self-storage industry and due to the fact they have large IT resources, REITs invariably are the first ones to bring advanced functionality such as Revenue Management to the self-storage industry. E-SoftSys has always done its very best to bring technology similar to what is implemented by REITs to small, mid-size and large operators at an affordable cost.”
“In the last 10 years we have introduced innovative applications such as Web-based management software, e-CRM, iPad based Site Walkthrough, Online Rental, Business Intelligence & Analytics and Mobile Website etc. to the self-storage industry. Customer Portal is yet another innovative module from E-SoftSys that will assist storage operators of any size to provide better customer service to their tenants, while reducing labor costs related to routine tenant account maintenance tasks.”
Stor-All Storage is a goodness driven family business founded in 1967, operating 44 storage locations in Florida, Georgia, North Carolina, Virginia and Colorado from its headquarters in Deerfield Beach. FL. Stor-All is a fully integrated self-storage company providing real estate brokerage, asset selection, underwriting, construction, development, property management and investor relations services to its individual investment partnerships.
BLUE BELL, PA, March 14, 2013 – E-SoftSys™, developer of Self Storage Manager™ – one of leading management software programs for the self-storage industry, announced today that American Self Storage™ have successfully converted from their legacy management software to Self Storage Manager and have gone live with the program across all 12 facilities.
“As with any conversion, there were many challenges that we had to face in switching over to a new management software. However we are extremely happy with the ease of conversion to Self Storage Manager,” said Karen Kolbe, President of American Self Storage. “The entire team at E-SoftSys worked very closely with us during the whole transition process and we are truly amazed with the patience, and professionalism exhibited by their implementation team and the easy access to their executive team at all times.”
“E-SoftSys customer service is remarkably prompt!” added Kolbe. “Their 24x7 customer service is like no other. With their can-do attitude and willingness to listen to us and accommodate many features unique to our business, our decision to switch to Self Storage Manager was truly justified. We look forward to implementing many of the advanced features and modules that Self Storage Manager offers. I truly believe that E-SoftSys is a customer-focused company and will be happy to recommend Self Storage Manager to other operators.”
Kat Shenoy, President and CEO of E-SoftSys, appreciates the praise from Kolbe and also thrilled to have American Self Storage on board.
“We are very pleased to welcome another Top 100 Operator - American Self Storage to our fast-growing base of multi-facility operators,” Shenoy said. “For the past 10 years we have worked with several multi-facility operators and understand that every large operator has some unique requirements. Our large programming team of highly qualified programmers makes it easier for us to quickly incorporate such unique requirements in to our products.”
“Our well-defined implementation process and conversion methodology, along with superior customer support has helped Self Storage Manager to quickly become one of the leading management software in the self-storage industry for both single and multi-facility operators,” Shenoy added. “We will continue to work closely with our client base to get their input both on additional functionality and new technology and keep enhancing our products to help our clients improve their business processes and compete effectively in this ever changing economy. We look forward to a long term and mutually beneficial association with American Self Storage."
About E-SoftSys
Ø Self Storage Manager Comprehensive management software for single and multi-facility operators
Ø e-CRM Fully integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada.
Ø Other Modules INSOMNIACTM Kiosk Interface, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, Customer Portal, XPS, G5 Integration, iPadTM/Tablet-based Site Walk Through and Audit module, and more.
Ø 24x7 Customer Support 24x7 Customer Support, with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.
Ø Training Videos In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic. We also collaborate with our customers to create customer specific training videos, when required.
About American Self Storage
American Self Storage, is a leading multi-facility self-storage operator founded in 1985 and headquartered in Santa Barbara, CA offering self storage, boat, equipment, RV and indoor storage units at affordable prices across California, Nevada and Arizona. They are also listed amongst the top 100 self-storage operators in the country. For more information, contact American Self Storage at 805.963.8632 or visit their website at www.stormystuff.com.
BLUE BELL, PA, March 12, 2013 – E-SoftSysTM, developer of Self Storage ManagerTM – one of leading management software programs for the self-storage industry, announced today that R.A.B. Management CorpTM, headquartered in Pennsylvania, with 3 sites in Reading, Easton and Trexlertown, has implemented Self Storage Manager Mobile Website Module for all of their properties.
The SSM mobile website module includes the following features:
· Ability to search for locations by Zip Code or City & State or based on Current Location and view available units
· Reserve a Unit
· Pay my Bill
· About Us
· Visit Main Website
· Hosting, Maintenance and 24x7 support and monitoring is provided by E-SoftSys
Some key benefits of SSM mobile website are:
· Mobile Websites can be viewed on any mobile device such as iPhone, Android phone, iPad, Android tablet etc.
· Improves Search Engine Ranking.
· When potential customers are able to easily find what they need while visiting a mobile website, they’re more likely to come back.
· Gives competitive advantage as some of your competitors may not have a mobile strategy and you will be able to compete effectively with the REITs that already have a solid mobile strategy.
· Integrating social media platforms such as Facebook, Twitter, LinkedIn and YouTube with mobile website is simple and helps to further increase the traffic to the website.
“I am thrilled with the SSM Mobile Website module, which will help us in further improving our customer service. E-SoftSys team deployed the mobile website sooner than expected. They were able to resolve all our requested changes in a timely manner,” said Raymond Bartolacci III, Owner of R.A.B. Management Corp. “We are very pleased with Self Storage Manager and the services offered by E-SoftSys. SSM Mobile Website is very advanced, includes all required features and is cost effective. I highly recommend the SSM Mobile Website module to other self-storage operators.”
“Mobile websites have gained lot of prominence these days with increased browsing happening from mobile devices such as iPhones, Android phones, iPads, Android tablet etc.,” said Kat Shenoy, President and CEO of E-SoftSys. “We are pleased to note that R.A.B Management Group went live on the SSM Mobile Website module in record time, mainly because of the excellent coordination between the R.A.B and E-SoftSys teams during the deployment and implementation of the mobile website. More and more Self Storage Manager customers are now benefitting from the SSM Mobile Website module, which is search engine friendly, customer friendly, easy to deploy, with the ability to quickly customize the look and feel.”
About E-SoftSys E-SoftSys, a Member of the Microsoft Partner Network, is a technology leader for the self-storage industry, with products and services that include: Self Storage Manager Comprehensive management software for single and multi-facility operators e-CRM Fully integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada. Other Modules INSOMNIACTM Kiosk Interface, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, XPS, G5 Integration, iPadTM/Tablet-based Site Walk Through and Audit module, and more. 24x7 customer support 24x7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs. Training Videos In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic. We also collaborate with our customers to create customer specific training videos, when required. Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.
About R.A.B Management Group.
R.A.B Management Group own and manage three self-storage sites in Reading, Easton, and Trexlertown on the East Coast. With over 250,000 Sq. Ft of rentable storage space under management and new buildings being constructed, R.A.B. offers its tenants only first class services in the self-storage industry. For more information, contact R.A.B. Management Group at 610-438-1064 or visit their website at: http://www.keystoness.com.
BLUE BELL, PA, August 16, 2012 - E-SoftSys™, a Total Solutions Provider for the self-storage industry and developer of visiting Self Storage Manager™ – the ultimate management software, today announced that Westview Self Storage™ located in Goodyear, Arizona has successfully implemented Self Storage Manager.
According to Chip Jordan, General Manager of Westview Self Storage, “We are happy that we made the decision to switch over to Self Storage Manager from our previous application. We are impressed with the various features that Self Storage Manager offers. We find the Self Storage Manager to be very well suited for our storage facility as our staff could quickly get around to using the software within a few days of implementing the program. The Self Storage Manager implementation team was very professional and completed the installation, training and implementation quickly. The other great aspect about Self Storage Manager is their exceptional customer support, with a very quick response time! I recommend Self Storage Manager to any self storage facility without any hesitation.”
According to Kat Shenoy, President and CEO of E-SoftSys, "We are delighted to have another self storage operator Westview Self Storage join our rapidly expanding base of satisfied customers. Our focus is to ensure 100% customer satisfaction and achieve a leadership position in the self storage industry. We will continue to work with our client base and enhance the software based on client feedback and keep up with the technological advances. We will continually keep adding enhancements to our products and help our clients improve their business processes. We look forward to a long term and mutually beneficial association with Westview Self Storage."
E-SoftSys, a Member of the Microsoft Partner Network and ISO 9001:2008 Certified Company, is the technology leader for the self-storage industry, with products and services that include:
Blue Bell, PA, USA – June 7, 2012 – E-SoftSys, a leading provider of management software and CRM application for the self-storage industry today announced it has attained a Gold Application Integration Competency, Silver ISV, Silver Server Platform, Silver Mid-Market Solution Provider, Silver OEM and Silver Hosting competencies, demonstrating a “best-in-class” ability and commitment to meet their customers’ evolving needs in today’s dynamic business environment and distinguishing itself within the top 1 percent of Microsoft‘s partner ecosystem. A portfolio of competencies showcases that E-SoftSys is committed to focusing on in-demand, business solution areas, along with ensuring it can meet the evolving needs of customers because of market changes.
To earn Microsoft competency, partners must successfully complete exams to prove their level of technology expertise and, for gold competencies, designate Microsoft Certified Professionals uniquely to Microsoft competencies, ensuring a certain level of staffing capacity. Partners must also submit customer references that demonstrate successful projects and pass technology and/or sales assessments. For gold competencies, partners must also implement a yearly customer satisfaction study and, for many competencies, meet a revenue commitment.
“We are delighted to have earned these Microsoft competencies which showcase our expertise and commitment in today’s technology market and demonstrate our deep knowledge of Microsoft and its products,” said Kat Shenoy, President and CEO of E-SoftSys. “Our plan is to accelerate our customers’ success by serving as technology advisors for their business demands.”
“By achieving a portfolio of competencies, partners demonstrate deep expertise and consistent capability on the latest Microsoft technology,” said Jon Roskill, corporate Vice President, Worldwide Partner Group at Microsoft Corp. “These partners show true commitment to meeting customer technology needs today and into the future.”
Application Integration Microsoft Application Integration competency demonstrates partner expertise in implementing integrated solutions that connect critical information resources and enable business agility. Equipped with exclusive training, the latest software, and support on Microsoft BizTalk Server, Microsoft SQL Server Integration Services and Microsoft .NET, partners are able to deploy solutions focused on improving employee productivity, enhancing business decision-making and delivering stronger connections.
ISV Microsoft Independent Software Vendor (ISV)/Software competency demonstrates partner expertise in developing applications based on Microsoft solutions. Equipped with exclusive training, the latest software, and support on Microsoft SQL Server, Windows Server, Windows 7 and Microsoft cloud services, these partners are equipped to develop innovative solutions to meet their customers’ needs.
Server Platform The Microsoft Server Platform competency demonstrates partner expertise in architecting, deploying and supporting the Windows Server operating system, infrastructure and applications. From Active Directory and Terminal Services to Hyper-V and High-Availability Clustering, partners that invest in this competency are ready to meet the demands of customers looking to get the most value and efficiency out of their datacenters.
Midmarket Solution Provider The Midmarket Solution Provider competency demonstrates partner expertise in the most current infrastructure solutions based on Microsoft desktop, business-management and server technologies. Equipped with exclusive training, the latest software and support, partners are able to implement solutions to meet midmarket customers’ unique business challenges and infrastructure needs.
OEM The OEM competency demonstrates expertise in design and delivery of quality hardware solutions. Equipped with exclusive training, the latest software, and support on Windows 7 and Windows Server 2008 R2 operating systems for the Microsoft platform, partners help customers optimize their assets and technology investments.
Hosting Hosting competency is exclusively for partners that specialize in hosting solutions and maintain their own datacenters or act as a reseller or agency of services hosted by Microsoft, providing agreed-upon service levels and customized hosted offerings and consulting for common customer scenarios. Equipped with exclusive training, the latest software and support, partners help customers offset the cost of maintaining critical business applications with scalable hosting solutions.
E-SoftSys, a Microsoft Gold Certified Partner and ISO 9001:2008 Certified Company, is the technology leader for the self-storage industry, with products and services that include:
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, e-mail us, or visit www.selfstoragemanager.com.
BLUE BELL, PA, April 13, 2012 – E-SoftSys, a Total Solutions Provider for the self storage industry, announced today that Casey Property Management, LLC, which operates under the brand name Casey Storage SolutionsTM, and is headquartered in Auburn Massachusetts, with 8 sites in Rhode Island, Massachusetts and Vermont, has chosen Self Storage ManagerTM, as their management software program, and recently completed the conversion of all their properties to Self Storage Manager. Casey Storage Solutions has also implemented the add-on modules such as INSOMNIACTM Kiosk Interface, Online Payment and Reservations and e-CRM, the Customer Relationship Management module.
"After extensive research and numerous product demonstrations, we concluded that Self Storage Manager is best suited for our business and offers all the functionality necessary for streamlining our rental process and tracking the leads right from the inquiry stage to rentals.” said Morgan Hanlon, owner of Casey Property Management. “I am highly impressed with the interactions we had with all members of the E-SoftSys project team. The data conversions and implementing the interfaces to various third-party systems are not always easy, but E-SoftSys project team invested the required time and have been patient throughout the implementation process. Right from the support analysts to implementation supervisor and project manager, everyone has spent the time to teach us and answer all of our questions. E-SoftSys has demonstrated a unique customer centric focus in taking our recommendations for report changes, functionality enhancements etc. and shown a willingness to incorporate our requests in to the Self Storage Manager software. Our entire team recognizes the unique efforts of E-SoftSys project team and is grateful for all of their efforts. I would recommend Self Storage Manager to anyone in the self-storage business.”
According to Kat Shenoy, President and CEO of E-SoftSys, “We welcome Casey Storage Solutions to our rapidly expanding base of Self Storage Manager customers and delighted to have another multi-facility operator implementing our product lines. Our expertise in incorporating the latest technology into our software, excellent customer support and our ability to provide cost effective solutions is making it easier for single and multi-facility operators to convert to Self Storage Manager. We look forward to receiving valuable input from Mr. Morgan Hanlon and his management team on further enhancements to our Self Storage Manager program and add-on modules such as e-CRM and will always do our very best to rapidly enhance our products based on customer feedback.”
About Casey Storage Solutions
Casey Real Estate Investment, LLC and Casey Property Management, LLC own and manage eight self storage sites in Massachusetts, Rhode Island, and Vermont operating under the brand name Casey Storage Solutions. For more information, contact Casey Property Management, LLC at 508 832-2425 or visit their web site at: http://www.caseystoragesolutions.com/.
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About G5
G5 is the leading provider of Digital Experience Management (DXM) software and services in the Self Storage industry. The G5 DXM Platform enables owners and operators to put the right tenant in the right unit to maximize profitability. G5 helps thousands of properties turn tenants into brand advocates by delivering amazing experiences at every digital touchpoint. As brand advocacy grows, so does demand – allowing properties to raise rents and revenue without adversely affecting occupancy.
Founded in 2005, G5 was recently named one of the fastest growing private US companies by Inc. Magazine (3rd consecutive year), one of North America’s fastest growing technology companies by Deloitte (2nd consecutive year), and Oregon’s 6th fastest growing private company of 2011 by Portland Business Journal. The Bend, Oregon-based company is backed by private equity investor Volition Capital. For more information, please visit GetG5.com.
E-SoftSys, a Member of the Microsoft Partner Network and ISO 9001:2008 Certified Company, is the Technology Leader and Total Solutions Provider for the self-storage industry, with products and services that include:
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800.469.1740 Ext. 1, e-mail us, or visit www.selfstoragemanager.com.
BLUE BELL, PA, November 2, 2011 – E-SoftSysTM, a Total Solutions Provider for the self storage industry, announced today that Storage West? Self Storage, headquartered in Los Angeles, CA, with 45 sites in CA, NV, and AZ, has chosen Self Storage ManagerTM and e-CRM, the ultimate management software for the self storage industry, as their management software suite. A majority of their properties have already been converted to Self Storage Manager with the conversion of the final sites to be completed by mid-November.
"We've previously done four management software conversions over the years and the conversion to Self Storage Manager has been quite easy, especially with the resources of E-SoftSys always available to us whenever needed." said John R. Wolff, Vice President/CIO of LAACO, Ltd., the owner/operator of Storage West Self Storage. "Whenever we did encounter issues during the conversion process, the E-SoftSys team jumped in, and took ownership – whether it was an issue with their software or even an interface to a third-party software/service, and came up with a resolution quickly. Their dedicated team approach, with access to their top executives at all times, along with their 24x7 customer support, sets E-SoftSys apart from all of the other software providers we have previously used or looked at. Furthermore, their e-CRM application is the best we have seen for the self storage industry and E-SoftSys has been willing and able to add additional functionality to it based on our feedback, which is extremely helpful. E-SoftSys also interfaced their e-CRM application to our Cisco phone system which serves our Call Center and all sites such that these tools work smoothly together. They've also customized the look and feel of our online reservation and payment functions to meet our specific requirements."
Kat Shenoy, President and CEO of E-SoftSys, said, "We are delighted to have another Top Operator like Storage West Self Storage switch to Self Storage Manager and join our rapidly expanding client base. Storage West's choice to implement Self Storage Manager at all 45 of their sites is a testimony to the quality of our product lines, as well as our customer service, which is something we really focus on. We listen to our clients and do everything we can to meet their requirements and make our software work the way they operate their business. E-SoftSys continues to gain market share in North America, and is firmly positioned to become the leading supplier of software and services for the self storage industry, in part because of successful conversions like Storage West Self Storage. We look forward to doing more and more conversions over the coming months and years with Storage West as they grow.
About E-SoftSys E-SoftSys, a Microsoft Gold Certified Partner and ISO 9001:2008 Certified Company, is the Technology Leader and Total Solutions Provider for the self-storage industry, with products and services that include:
About Storage West Self Storage Storage West Self Storage owns and operates 45 self storage sites in Arizona, California, and Nevada and their company motto is "It's Best in the West." LAACO, Ltd. has been doing business as Storage West Self Storage in the self storage industry for over 33 years, with company roots dating back to 1880 in Los Angeles, CA. For more information, contact Storage West Self Storage at 213-622-1254 or see their web site at: http://www.storagewest.com.
NEWPORT BEACH, CA, October 25, 2011–E-SoftSysTM, makers of Self Storage ManagerTM, the Ultimate Management Software, has committed to donate one year of web site design and maintenance services to Kure It Cancer ResearchTM.
Since learning of Kure It's mission to raise money for innovative cancer research, E-SoftSys President Kat Shenoy looked for ways to support the nonprofit. A self-storage industry veteran, Shenoy met Barry Hoeven, Kure It founder and owner of US Storage Centers, through their mutual involvement in the self-storage industry.
E-SoftSys has committed to a year of pro bono services,which will include website updates and maintenance, all aimed at the advancement of Kure It's mission to raise awareness and dollars for underfunded cancer research.Kat Shenoy, president and CEO of E-SoftSys states; "It is a great pleasure to do our bit for such a worthy cause. We have spread the word about Kure It to all our business associates, customers, vendors, friends etc. and will try to assist Kure It in whatever way we can."
Karen Jones, Director of Kure it expressed her gratitude to E-SoftSys, "This represents a significant contribution to Kure It – and a level of service normally out of our reach. It allows us to fund research with the money we would have spent on website maintenance, so everybody wins."
The first request from Kure It came on the day the partnership was formed: modify the fundraising thermometer on the home page to reflect Kure It's achievement of $1 million raised for research.
About Kure ItKure It is a non-profit organization whose mission is to raise money for research specialists conducting innovative projects to better treat and ultimately cure kidney and other cancers.Founded by Barry Hoeven after his diagnosis with kidney cancer, Kure It currently supports research being done at Cedars-Sinai and City of Hope.
About E-SoftSysE-SoftSys is the developer of Self Storage Manager – The Ultimate Management Software for self-storage industry. Self Storage Manager is a comprehensive management software program that helps self-storage operators streamline their procedures and manage their businesses more effectively by increasing revenue, reducing costs, and improving customer service. Self Storage Manager is available in Windows-based Standard Edition or Web-based Enterprise Edition, with a variety of add-on modules, including e-CRM – a fully integrated customer relationship management (CRM) application, e-StorageOnline (online payments, reservations, and rentals), QlikView Business Intelligence & Analytics Interface, iPad® / Tablet Application, Kiosk Interface, Credit Card Processing Interface, Gate Interface, Driver's License Scanning, and Accounting System Interface, all backed by 24x7 customer support in the self-storage industry.
CONTACT:Karen Jones (949)428-7081karenj@kureit.org
BLUE BELL, PA, September 20, 2011 – E-SoftSysTM, a Total Solutions Provider for the self-storage industry, announced today that StoragePRO, with over 19 locations in Northern California, has chosen Self Storage Manager as their management software program, and recently completed the conversion of all their properties to Self Storage Manager.
"After evaluating Self Storage Manager and talking with other Top Operators in CA who have recently converted, we made the decision to implement the management software at all of our locations,” said Steve Mirabito, President of StoragePRO. “The decision was based, in part, on the commitment E-SoftSys made to provide a dedicated team for our conversion process, and they really followed through, as we had easy access to the dedicated team at all times, including their VP of Development, their VP of Operations, and even their CEO. Most importantly, they never say “no” to an enhancement request or special need; instead, they consider and evaluate our request and get back to us with a plan of action. For example, we manage facilities for a number of different owners and E-SoftSys provided us reports based on ownership to make our job a lot easier.”
Added Mirabito, “We’ve done several conversions in the past and the Self Storage Manager conversion was by far the smoothest, partly because there was minimal downtime, as E-SoftSys took the files they needed in the evening and had the facilities up and running by the next morning. Furthermore, our managers have adapted very quickly and are finding the software to be very intuitive and easy to use. And when our management team has questions or problems, even late in the evening, their 24x7 customer support is always there to help and walk us through the necessary steps to keep our business running smoothly.”
According to Kat Shenoy, President and CEO of E-SoftSys, “We are very pleased that the conversion process went so smoothly and thrilled to have another Top Operator like StoragePRO using our product lines, which continue to meet or exceed client expectations. Self Storage Manager is the ideal management software for Top Operators, not only because it’s a comprehensive program that helps operators maximize their facility operations, but also because we recognize the importance and value of customer service. Not every self-storage facility or operation is the same and we make it a priority to listen to our clients and do everything we can to meet individual requirements. E-SoftSys continues to gain market momentum in North America, in part because of our excellent customer service and our willingness to listen to customers. We have expanded our teams and have the capacity to handle multiple Top Operator conversions simultaneously. With a record number of Top Operator conversions this year and more in the pipeline, we are well positioned to become the leading supplier of software and services for the self-storage industry.”
E-SoftSys, a Microsoft Gold Certified Partner and ISO 9001:2008 Certified Company, is the Technology Leader and Total Solutions Provider for the self-storage industry, with products and services that include:
About StoragePRO StoragePRO is California's leading third-party self-storage property management firm, with 18 branded and managed self-storage facilities located throughout Northern California. StoragePRO’s motto is Making Self Storage Work for You! and they offer a 100% Customer Satisfaction Guarantee to back it up. For more information, contact StoragePRO, Inc., at 925.938.6300.
BLUE BELL, PA, August 12, 2011 - E-SoftSysTM, a Total Solutions Provider for the self-storage industry, announced today that Canadian Mini-Warehouse Properties CompanyTM, manager of 52 Public Storage branded locations across Canada, and the largest self-storage operator in Canada, has chosen Self Storage Manager as their management software program and implemented the software at more than half of their properties.
"After evaluating Self Storage Manager at three of our locations for several months, we have made the decision to implement the management software at all 52 Canadian locations," said Troy McLellan, SVP/COO. "The decision was based on the ease of conversion from our legacy TaskMasterTM application, rich functionality, and excellent customer support."
According to Pino Spano, VP Operations, "The software is fully compliant with Canadian statutory requirements and met all the requirements of our IT, operations, and accounting teams. We chose to host the site databases utilizing the remote server option, allowing us to be one step ahead of the curve in data security. We plan to implement the integrated e-CRM module with interface to our phone system, once all our properties have been converted. We would recommend Self Storage Manager to other multi-facility operators who are looking for a complete management software solution."
"We are very proud that our Self Storage Manager product lines continue to exceed client expectations and we're delighted to have Public Storage in Canada join our rapidly expanding base of satisfied customers. Assigning a dedicated team to large-operator implementations, including a project manager, conversion specialist, programmers, and QA analysts, has really helped us to deploy our software products on time, on budget and as per client requirements," said Kat Shenoy, President and CEO of E-SoftSys. "Self Storage Manager is the ideal management software for Top Operators because of its unique architecture, fully integrated CRM add-on module, industry-leading 24x7 customer support, and our ability to customize the software to meet any unique requirements. We've made many enhancements based on feedback from our customers and, in the case of Public Storage in Canada, we've ensured all Canadian requirements were met, including GST/PST/QST and the need for customer-related documents to be available in French. E-SoftSys continues to gain market momentum in North America, and we're well positioned to become the leading supplier of software and services for the self-storage industry."
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800.469.1740 Ext. 1 or by visiting www.selfstoragemanager.com or e-mail us.
About Public Storage in Canada
Canadian Mini-Warehouse Properties Company is the manager of is the manager of 52 Public Storage branded locations in Canada. As Canada’s Self Storage Leader, these Public Storage branded properties offer self-storage, car storage, boat & RV storage, and commercial storage at locations across Ontario, Quebec, British Columbia, and Alberta. For information, Pino Spano, VP Operations can be contacted at 905.677.0363.
BLUE BELL, PA, August 9, 2011 – E-SoftSys, a Total Solutions Provider for the self-storage industry and developer of Self Storage Manager– the ultimate management software, today announced the release of Version 2.0 of their e-CRM (Customer Relationship Management) add-on Module.
CRM (Customer Relationship Management) refers to the methods and processes companies use to interact with their customers – from the initial inquiry to post-transaction follow-up. e-CRM from E-SoftSys is advanced Customer Relationship Management (CRM) application in the self-storage industry and a fully integrated add-on module, saving operators money and resources, while providing 24x7 on-demand access to prospective, existing, and former customer information for call center agents, as well as other staff at the store and corporate level.
"The success of our CRM module exemplifies the forward direction E-SoftSys has taken with respect to self-storage management software, as well as our commitment toutilizing the latest technology to improve business processes for our clients. The release of Version 2.0 builds upon the superior functionality of e-CRM, making it an even more effective customer relationship management tool, and it strengthens our position as a leader in the self-storage industry," said Kat Shenoy, President and CEO of E-SoftSys.
e-CRM is a flexible, all-in-one add-on module, designed with multi-facility operators in mind, that integrates with leading phone and call center systems, allowing self-storage operators to track leads, reservations, marketing campaigns, and more, all while integrating with Self Storage Manager and its centralized database, enabling users to follow up with prospective customers, take payments, manage collections, and handle customer-related incidents from any location with Internet access. e-CRM also has a fully integrated e-mail campaign feature, eliminating the need for third-party e-mail campaign services."We are constantly looking for ways to deliver product enhancements that will allow our customers to reduce costs, increase revenue, and improve customer service," added Shenoy.
E-SoftSys has a track record of collaborating with its clients and incorporating their feedback and suggestions when developing software, and many of the improvements and upgrades in e-CRM Version 2.0 came from input by industry-leading operators. Here is what two top operators have to say:
"We are very pleased that E-SoftSys has incorporated enhancement requests from A-1 and other Top Operators into e-CRM Version 2.0," said Brian Caster, President of A-1 Self Storage, with over 40 locations in CA. "Version 2.0 will further improve our customer service, allow us to track inquiries and leads more efficiently and effectively, and make our call center even more productive."
"Self Storage Manager's e-CRM module has been designed specifically for the self-storage industry, and multi-facility operators like Stor-All in particular, with advanced features such as the phone system interface, lead tracking, and centralized collections function that allow us to operate our business more profitably," said Jeff Anderson, CEO of Stor-All Storage, with 44 locations in CO, FL, GA, NC & VA. "We will continue to collaborate with E-SoftSys on future enhancements to the e-CRM module."
e-CRM was first introduced in 2009 and since then has been successfully implemented by many self-storage operators along with Self Storage Manager.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800.469.1740 Ext. 1 or by visiting www.selfstoragemanager.com or Click here to email us.
BLUE BELL, PA, September 14, 2010 - E-SoftSysTM, a total solutions provider for the self storage industry, today announced the release of a suite of applications that are designed to run on iPhone® and iPadTM and fully integrate with its management software - Self Storage ManagerTM. These applications allow the self storage owners and managers to access information, analyze data, audit sites, conduct site walkthrough and initiate action from mobile devices. These applications were demonstrated at the recently concluded Self Storage Association convention at the Caesar's Palace in Las Vegas on September 1st and 2nd.
According to Mr. Jeff Anderson, CEO of Stor-All, "The iPhone® and iPadTM based applications developed by E-SoftSys makes it easier for district managers to analyze rental activity and conduct site audits, while on the move. Ability to access the CRM data on mobile devices enables prompt follow ups on prospect inquiries and past due tenants. What I like the most about E-SoftSys is their willingness to listen to customers and their ability to quickly transform customer suggestions into fully working products."
Kat Shenoy, President and CEO of E-SoftSys, stated, "Development of applications for iPhone® and iPadTM platform is consistent with our product strategy of leveraging cutting-edge technology to offer solutions to self storage operators that increase revenue, reduce costs and improve customer service. We are very grateful to the valuable input provided by large operators such as Stor-All and ezStorage during the development of applications for the iPhone® and iPadTM platform."
According to Sachin Bhakta, VP of Development at E-SoftSys, "We recognize the growing importance of mobile devices in running the day-to-day operations and our proven expertise in developing mobile applications for other industries made it easier for us to quickly develop similar applications for the self storage industry. The iPhone® and iPadTM applications developed by E-SoftSys for self storage operators enable store managers and district managers to access and update the operational data, no matter where they are. We plan to introduce even more advanced and exciting applications for mobile devices in the near future."
E-SoftSys, a Microsoft Gold Certified Partner, is the Technology Leader and Total Solutions Provider for the Self Storage industry, and offers products and services such as:
Self Storage Manager has been implemented at numerous multi-site companies as well as individual sites in North America, South America, Europe, the Middle East and Asia Pacific. More information can be obtained by contacting E-SoftSys at 800-469-1740, or by visiting the company's website http://www.selfstoragemanager.com/ or click here to e-mail us
BLUE BELL, PA, April 16, 2010: E-SoftSysTM, a Total Solutions Provider for the Self Storage industry, today announced that A-1 Self Storage, one of the California's oldest and most respected self storage companies with over 40 locations has signed up for Self Storage Manager, the premier management software from E-SoftSys.
"We conducted an extensive evaluation of management software from a number of software vendors and selected Self Storage Manager, mainly due to the excellent reference we received about their software and support services from other self storage operators, their responsiveness in answering our queries, their ability to quickly add requested features and willingness to interface to 3rd party systems such as our phone system", said Brian Caster, President of A-1 Self Storage. "Self Storage Manager corporate office module will make it easier for us to standardize the operations across all our facilities. We are also impressed with their CRM module, which is specifically designed for the self storage industry and will assist us in further improving our customer service. Like A-1 Self Storage, E-SoftSys is also a customer-focused company and we look forward to a long term association with E-SoftSys."
According to Kat Shenoy, President & CEO of E-SoftSys, "A-1 Self Storage is another example of a large self storage operator with multiple sites that has placed its trust in Self Storage Manager. It is good to see that our software and services are well received in the self storage industry and our clients are giving us a good reference, allowing us to further expand our client base. We will continue to work hard to further improve our products and support services. Self Storage Manager is the ideal management software for Top Operators due to its unique architecture, 24x7 customer support, fully integrated CRM module and our ability to customize the software to meet the unique requirements of Top Operators. Our goal is to become the leading supplier of software and services to the self storage industry. Our team is looking forward to working with the A-1 Self Storage team to ensure the successful implementation of Self Storage Manager at all of their facilities."
Self Storage Manager has been implemented at numerous multi-site companies as well as individual sites in North America, South America, Europe, the Middle East and Asia Pacific. More information can be obtained by contacting E-SoftSys at 800-469-1740, or by visiting the company's website www.selfstoragemanager.com or click here to e-mail us
Blue Bell, PA, July 02, 2009: E-SoftSysTM a leading management software provider for the self storage industry, announced today that one of its Web-based products Self Storage ManagerTM (Enterprise Edition) has successfully completed testing for Microsoft certification and meets the criteria for the Microsoft "Platform Test for Independent Software Vendor Solutions" (ISV) program at VeriTestTM.
The Platform Test for ISV Solutions consists of various components, some foundation or mandatory and some elective. The foundation requirements insured that the programs being tested met the basic functional requirements of Microsoft. The elective components are geared for the specific applications of the ISV. Self Storage Manager- Enterprise Edition was tested for and passed the requirements for the latest version of Microsoft SQL server, Windows Server 2008.
"The results of this independent test further represent E-SoftSys' forward direction with technology and also commitment in maintaining the highest degree of professional competence. This in turn enables our company to provide better solutions, resulting in a higher level of customer satisfaction." said Kat Shenoy, President and CEO of E-SoftSys. "We have a large pool of Microsoft technology experts, many of whom are Microsoft Certified Professionals. The advanced features offered by the Microsoft .NET development framework, combined with our .NET expertise have helped us to develop high performance enterprise class applications and several software modules for the self storage industry. E-SoftSys pursues a range of industry and professional certifications in order to provide our customers with the exceptional products and services."
About the Microsoft Platform Test
The Microsoft Platform Test for ISV Solutions is one of the requirements for Independent Software Vendors (ISVs) to meet certification in the ISV/Software Solution Competency of the Microsoft Partner Program.
Testing was conducted independently by VeriTest, a testing service of Lionbridge Technologies.
More information can be obtained by contacting E-SoftSys at 800-469-1740, or by visiting the company's website www.selfstoragemanager.com or click here to e-mail us
Blue Bell, PA, August 6th, 2008 – E-SoftSys™, Total Solutions Provider for the self storage industry, today announced that Stor-All™ with over 29,000 units spread over 44 locations has implemented Self Storage Manager™, the premier management software from E-SoftSys. With a dominant presence in the southeastern U.S. market, Stor-All has a growing presence in several other regional U.S. markets. Stor-All chose to convert its facilities to Self Storage Manager to improve customer service, increase revenue, reduce costs and streamline operations.
“Our IT department conducted a careful evaluation of all leading self storage management solutions available in the market today. With the exception of Self Storage Manager, none came close to meeting our key requirements including the need to convert the tenant history information from our legacy application and ensure continued management operations after natural disasters like hurricanes. Self Storage Manager was the only product offering the required features and services, including user-friendly screens, rich functionality, superior online reservations and a payment module, and 24x7 technical support,” said Jeff Anderson, CEO of Stor-All. “We are impressed by E-SoftSys ability to accurately convert tenant history information from our legacy system and quickly resolve any conversion related issues. E-SoftSys also provided rapid customization services to meet our unique requirements. In my opinion, Self Storage Manager is the leading management software in the market today, and E-SoftSys provides the best customer support in the industry.”
“We are delighted to have another large multi-facility company switch to Self Storage Manager. Stor-All’s choice of Self Storage Manager is another example of a large multi-facility self storage company placing their trust in E-SoftSys services and Self Storage Manager software. Our expertise in incorporating the latest technology into our software, combined with excellent customer support and our ability to provide cost effective solutions, is making it easier for single and multi-facility corporations across the globe to replace their legacy systems with Self Storage Manager,” said Kat Shenoy, President & CEO of E-SoftSys. “Today, Self Storage Manager is a truly global product with clients in the USA, Canada, Mexico, South America, Europe and Asia Pacific. Self Storage Manager is well-suited for self storage operators seeking to simplify operations, centralize control, and improve customer service. E-SoftSys will continue to monitor changing market trends and technological advances, enhance our products, and develop interfaces to leading third-party products to meet the ever-changing needs of the mini storage industry. As a key differentiator, we will continue to set the industry standard for providing outstanding support to Self Storage Manager customers.”
Predating even the self-storage industry, Stor-All has engaged in the development and operation of self-storage facilities for over 40 years. Stor-All has grown into one of the largest privately held self-storage companies in the U.S.A by providing its customers with clean, friendly, and convenient storage solutions for three generations.
E-SoftSys, a Microsoft Gold Certified Partner, is the Technology Leader and Total Solutions Provider for the Self Storage industry, and offers a complete suite of products and services such as:
Self Storage Manager has been implemented at numerous multi-site companies as well as individual sites in North America, South America, Europe and the Asia Pacific. More information can be obtained by contacting E-SoftSys at 800-469-1740 or by visiting the company’s website www.selfstoragemanager.com or by sending e-mail to sales@selfstoragemanager.com.
Blue Bell, PA, March 07, 2007: E-SoftSysTM announced today that it has attained the Small Business Specialist status in the Microsoft Partner Program. To attain this new designation, E-SoftSys has demonstrated expertise in planning and building solutions for small businesses. As part of Small Business Specialist Community, E-SoftSys will receive a rich set of benefits from Microsoft, including access to training specifically designed for the small-business industry.
As one of the requirements for attaining Small Business Specialist status, members of the E-SoftSys had to pass Microsoft's Small Business Sales and Marketing Skills Assessment, designed to test the company's knowledge of the dynamics and dependencies of the small-business market, as well as the value to small business of several software solutions, including Windows® XP Professional, Microsoft Office 2003 and Windows Business Server 2003. In addition, E-SoftSys staff also had to pass a certification exam that measures the ability to design and implement solutions for the small and medium-sized business by using Windows Small Business Server 2003 and the Windows Server System.
E-SoftSys, an ISO 9001:2008 certified company and a Microsoft Gold Certified Partner provides e-Commerce consulting, and full lifecycle development of e-Commerce, web, wireless and client/server applications to companies in North America, Europe and Asia Pacific. With the help of E-SoftSys, a number of businesses have deployed e-Commerce sites, websites, web portals, software modules and wireless applications at a rapid pace and at low cost.
Additional information can be obtained by contacting E-SoftSys at 800-469-1740, or by visiting the website www.esoftsys.comor by email to click here to e-mail us.
Blue Bell, PA, June 5, 2006 - E-SoftSysTM, a leading management software provider for the self storage industry announced today that it has attained the Microsoft Gold Certified Partner status. Gold Certified Partners represent the highest level of competency and expertise with Microsoft technologies, and have the closest working relationship with Microsoft.
According to Kat Shenoy, President and CEO of E-SoftSys, "We are delighted to have earned this highest level of Microsoft Certification, as it acknowledges both the value of our solutions as well as our focus on customer satisfaction and quality. We have a large pool of Microsoft technology experts, many of whom are Microsoft Certified Professionals. The advanced features offered by the Microsoft .NET development framework, combined with our .NET expertise have helped us to develop high performance enterprise class applications and several software modules for the self storage industry. The Microsoft Gold Certified Partner status is a testimony to E-SoftSys ability to develop software solutions that meet strict Microsoft guidelines and strong acceptance from the client base."
About Microsoft Gold Certified Partner Program
The Microsoft Gold Certified Partner Program provides a way for customers to identify companies that have proven their commitment and expertise in one or more specialized areas when delivering Microsoft technologies. Microsoft Certified Partners who meet the highest set of criteria, including advanced certification and a portfolio of real-world customer references, are identified as Gold Certified, the most skilled partners in specific solution areas.
E-SoftSys is the Total Solutions Provider for the Self Storage Industry and offers a complete suite of products and services, including:
Additional information can be obtained by contacting E-SoftSys at 800-469-1740, or by visiting the website www.selfstoragemanager.com or click here to e-mail us.
BLUE BELL, PA, January 05, 2006 - E-SoftSysTM, Total Solutions Provider for the Self Storage industry today announced the launch of e-StorageOnline, an e-Commerce solution that can be easily interfaced with the existing website of the business to take Self Storage business online. This new functionality offers an unusual level of simplicity, and virtually eliminating the need for visiting the storage facility for reservation or to make payments.
This new release further enhances our lead among the new generation of Self Storage software vendors. We offer functionality and ease-of-use that most of our competitors have yet to design. Some of the prominent features that are part of this release are:
Provision to Rent or Reserve a unit online, right from the comfort of tenant's home or office
Option to make payments online without the need to visit the facility and prior to the rent due date to avoid any Late Charges
Ability to choose a unit that best suits from a wide array of locations and unit sizes
Provision to review accounts online and keep track of charges incurred and payments made
E-SoftSys, a Microsoft Certified Partner, is the Technology Leader and Total Solutions Provider for the Self Storage industry, and offers products and services such as:
Additional information can be obtained by contacting E-SoftSys at 800-469-1740 or by visiting the website www.selfstoragemanager.com or click here to e-mail us.
BLUE BELL, PA, December 17, 2004 -- E-SoftSys™, Total Solutions Provider for the Self Storage industry, today announced that ezStorage Corporation, headquartered in Columbia, Maryland and one of the large self storage operators in the USA, has implemented Self Storage Manager™, the premier management software from E-SoftSys at 46 locations.
ezStorage Corporation currently owns 46 self storage locations throughout Maryland and Virginia. ezStorage converted from Space Control to Self Storage Manager, the premier management software from E-SoftSys.
According to Todd Manganaro, VP Operations at ezStorage, "The superior features of Self Storage Manager and the excellent 24x7 customer support from E-SoftSys coupled with E-SoftSys ability to enhance the product quickly and develop custom modifications to meet our unique needs made Self Storage Manager our product of choice for use across all our locations. I am highly impressed with the advanced features offered by Self Storage Manager especially Multi-Facility module, Driver's License Swiping, Barcode Scanning, Online Credit Card Processing, Color Coded Site Map, Management Reports and fast End of Day and Month-end processes. By implementing Self Storage Manager, we have significantly improved the efficiency of our rental process, eliminated inherent problems and errors prevalent in our legacy systems and improved customer service.”
According to Kat Shenoy, President and CEO of E-SoftSys, “We are delighted to have ezStorage join our rapidly expanding customer base. ezStorage selected Self Storage Manager after sufficient due diligence. Their choice of Self Storage Manager is a testimony to the quality of our products and services. More and more companies are switching to our products due to the excellent customer support we offer. We are one of the few companies that offer customer support 7 days a week. We will continue to delight our customers with our services while constantly enhancing our software products.”
Self Storage Manager has been implemented at numerous multi-site companies as well as individual sites in North America, South America, Europe and the Asia Pacific. More information can be obtained by contacting E-SoftSys at 800-469-1740 or by visiting the company’s website www.selfstoragemanager.com or by sending e-mail to sales@selfstoragemanager.com